All Orders are shipped weekly in the United States via USPS.
All orders take 2-3 business days to process.
Please allow 5-10 business days for the arrival of orders. Monday – Friday (excluding holidays and weekends).
*We do not ship internationally
Tracking orders may take an additional 2-3 business days to update. Please be aware before placing an order.
If customer wants to return item(s) for a replacement au’curls haircare asks that customers cover return costs and we will cover the cost of replacements.
If returning for a refund, once item(s) is received, we will issue a refund.
Address Changes/Incorrect Address Policy
It is the customer’s responsibility to provide the correct shipping address at checkout. We cannot guarantee that shipping address update requests will be processed after an order has been placed. If your order has been shipped, contact the carrier to update the address. Au’curls hair are will not refund or replace orders that are returned to sender due to an incorrect or incomplete shipping address provided by the customer